The I CAN Formula

Terms & Conditions 

Effective Date: Jan 5, 2026

These Terms and Conditions (“Terms”) govern your purchase, access, and use of any programs, courses, content, or services offered by Carol Mills MD, Life Coaching (“we,” “us,” or “our”).
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By purchasing or accessing any digital course or content, including The I CAN Formula™, you agree to be bound by these Terms.
1. Company Information

Business Name: Carol Mills MD Life Coaching
Address: P.O. Box 152, Orangeville, Ontario, L9W 2Z6Canada
Contact Email: hello@carolmillsmdlifecoaching.com

2. Nature of the Program

The I CAN Formula™ is a self-paced digital educational course focused on coaching concepts related to thought awareness, emotional processing, and intentional thinking.
This course is:

  • Educational and informational in nature
  • A coaching-based program
  • Not therapy, counselling, or medical treatment​​​​​​​​​​​​​​​
3. Medical & Coaching Disclaimer

Although Carol Mills is a licensed physician, this course is not medical care and does not establish a physician–patient relationship.
The content provided:

  • Does not diagnose, treat, cure, or prevent any medical or mental health condition
  • Is not a substitute for professional medical care, therapy, or counselling
  • Should not be relied upon for medical decision-making
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If you are experiencing significant mental health concerns, suicidal thoughts, or the effects of trauma, please seek care from a qualified healthcare professional or emergency services.
4. Eligibility

By purchasing this course, you confirm that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into this agreement
  • You are purchasing for personal, non-commercial use​​​​​​​
This program is intended for adults seeking educational self-coaching tools.
5. Payment & Pricing

All prices are listed in Canadian dollars (CAD).

  • The I CAN Formula™ is offered as a one-time payment of $97 CAD
  • Payments are processed securely via Stripe through Ontraport
  • You are responsible for any applicable taxes, currency conversion fees, or bank charges​​​​​​​
6. Digital Delivery & Access

This is a digital product. Upon successful payment, you will receive immediate access to the course materials via our online platform.
​​​​​​​No physical products are shipped.

7. Lifetime Access Policy

 Your purchase includes lifetime access to The I CAN Formula™ for as long as the course is actively offered and maintained by Carol Mills MD Life Coaching.

Lifetime access means:

  • Access while the course exists and is supported on its hosting platform
  • Access to the materials included at the time of purchase 
  • Access to minor updates or refinements, if provided

Lifetime access does not mean:
  • Guaranteed access forever or for your lifetime
  • Access if the business or course is discontinued
  • Access to future programs, major expansions, or coaching unless explicitly stated

If the course or business closes, access may no longer be available.
8. Refund Policy

​​​​​​​All sales are final due to the digital nature of this product and immediate access to all materials. NO refunds are available once access has been granted.

If you experience technical difficulties accessing the course, please contact support and we will make reasonable efforts to resolve the issue.

9. Intellectual Property

All course materials, including but not limited to:

  • Videos
  • Audio recordings
  • Worksheets
  • Written content
  • Frameworks and concepts
are the intellectual property of Carol Mills MD Life Coaching.

You may not:
  • Copy, reproduce, distribute, or resell any part of the course
  • Share login credentials
  • Use the materials for commercial purposes

Personal use only.
10. User Conduct

You agree to:

  • Use the course for lawful purposes only
  • Respect the intellectual property rights of the business
  • Not attempt to access restricted areas or systems

We reserve the right to revoke access if these Terms are violated.
11. No Guarantees or Outcomes

We do not guarantee:

  • Specific results
  • Emotional outcomes
  • Behavioural changes
  • Improvements in relationships, health, or finances

Your results depend on your individual circumstances, effort, and application.
12. Limitations of Liability

To the fullest extent permitted by law:

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the course

You assume full responsibility for your choices, actions, and results

13. Indemnification

You agree to indemnify and hold harmless Carol Mills MD Life Coaching from any claims, damages, or expenses arising from your misuse of the course or violation of these Terms.


14. Platform Availability

We make reasonable efforts to maintain course access but do not guarantee uninterrupted availability.
Access may be affected by:

  • Platform maintenance

  • Technical issues

  • Hosting provider changes

15. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles.


16. Updates to These Terms

We reserve the right to update these Terms at any time. Continued use of the course after changes constitutes acceptance of the revised Terms.


17. Contact Information

If you have questions about these Terms, please contact:
Carol Mills MD Life Coaching
Email: hello@carolmillsmdlifecoaching.com


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