The I CAN Formula

Privacy Policy

Effective Date: Jan 5, 2026

Carol Mills MD Life Coaching (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you purchase or access our digital programs, including The I CAN Formula™.

1. Business Information

Business Name: Carol Mills MD Life Coaching
Address: P.O. Box 152, Orangeville, Ontario, L9W 2Z6, Canada
Contact Email: hello@carolmillsmdlifecoaching.com

2. Information We Collect

We collect only the information necessary to deliver our services and process payments.
This may include:

Name
Email address
Billing address
Payment details (processed securely via Stripe)
Login and course access data
Communication preferences

We do not collect medical records or health information.

3. How Your Information Is Collected

Information is collected when you:

Purchase a course
Create an account
Access course materials
Contact us for support
Subscribe to email communications

4. How We Use Your Information

We use your information to:

Deliver access to purchased digital products
Process payments securely
Send transaction and access emails
Provide customer support
Improve our programs and user experience
Comply with legal and regulatory obligations

5. Payment Processing

Payments are processed through Stripe, a secure third-party payment processor.
We do not store your credit card information.
Stripe’s privacy practices are governed by their own Privacy Policy

6. Email Communications

You may receive emails related to:

Your purchase
Course access
Important updates
Customer support

Marketing emails are optional and you may unsubscribe at any time.
We will never sell or misuse your email address, and we only send communications relevant to your purchase or consent.

7. Data, Storage & Security

Your information is stored securely using industry-standard safeguards through:

Ontraport (CRM and course access)
Stripe (payment processing)

We take reasonable steps to protect your information from unauthorized access, loss, or misuse.

8. Sharing of Information

We do not sell or rent your personal information.
Your information may be shared only with:

Service providers necessary to operate our business (e.g., Stripe, Ontraport)
Legal or regulatory authorities if required by law

9. Your Rights - (Canada - PIPEDA)

You have the right to:

Request access to your personal information
Request correction of inaccurate information
Withdraw consent for marketing communications

To exercise these rights, contact us at the email listed above.

10. Cookies & Analytics

We may use basic analytics or cookies to understand website usage and improve functionality.
You may disable cookies through your browser settings.

11. Data Retention

We retain personal information only as long as necessary to:

Provide access to purchased products
Meet legal, accounting, or regulatory requirements

12. Third Party Links

Our website or course platform may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

14. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles.

15. Contact Information

If you have questions about this Policy, please contact:
Carol Mills MD Life Coaching
Email: hello@carolmillsmdlifecoaching.com

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